Customer Service Coordinator

Our client is a dynamic, Tier 1, Australian owned national contractor and prides itself on delivering exceptional services to their clients.

An opportunity exist for a well-organised and efficient office Service Coordinator to be part of a successful team within a fast paced environment on a full time basis.

The responsibilities and duties would include:

• Coordinating service technicians on a daily basis across Australia
• Processing work orders and scheduling
• Managing works in progress, and working with service technicians to reduce the number of outstanding jobs
• Working with LEVESYS Accounting Software to enter the job details and order required materials
• General office duties such as answering calls and emails, data entry, invoice management, generating client reports, handling deliveries, maintaining compliance records
• Prioritising incoming jobs to meet customer requirements

The ideal candidate would have:

• Prior experience in a Service Administrator or Service Coordinator role
• Proven experience and ability to work as part of a small high performing team
• Passion for delivering an excellent outcome, and go above and beyond to meet
• client needs
• Be able to problem solve and think on your feet
• Team Player and Can Do attitude
• The ability and confidence to use the Microsoft Office Suite
• Strong communication and interpersonal skills with a customer-centric focus

If you are a highly organised and proactive individual looking to make a significant impact in an exciting company with a great culture, please don’t hesitate to send through your resume so that we can talk to you!

If the position is not quite right and you are on the hunt for your next opportunity within the Mining & Energy, Trades & Construction, Engineering or Utilities industries LET'S CONNECT!

If you are interested in applying for the role, please click the apply now button.

For further information or to answer any questions, please contact Fiona Bremner on 08 8468 8080 or email fiona.bremner@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.